Hello, my dear readers! I hope this week finds you well.
I’ve been busy with various and sundry projects. Most at this point are longish-term, but I’ve also picked up a couple of rush jobs here and there.
Personally, I have mixed feelings regarding picking up rush jobs. Let’s take a look at the good and bad, shall we?
- Rush jobs are quick. If you have a good, attentive client, you’ll get that money as soon as the job is done.
- Rush jobs entitle you to charge more. If you can’t be free with your time, it’s permissible to make your client pay for it, and most of the time, they’re willing to do it if the deadline is absolutely not negotiable.
- Rush jobs might not be as rush as they initially sound. If the deadline is negotiable, it’s okay to work with the client to see if you can buy yourself a little more time. If you’re going to offer your services to an already-warm client, you might as well milk it for what it’s worth.
- It’s an opportunity to impress a client. James Chartrand of Men With Pens makes a good point when he says “In 95% of all rush cases, people sound urgent but almost all of them won’t blow at you when you say you can’t get to it right away. They want reassurance someone can help. They want to know they’re not alone to deal with this problem. They just want to be heard.Typically, people don’t really expect you to drop everything anyways – they’re just flustered and grabbing at any quick solution that comes to mind, or they’re not thinking about all the possible options they have at hand, or maybe they’re just trying their luck to see what you’ll say.” Yes, on one hand, the job might not be as urgent as it sounds. It’s always possible that it is. Either way, I think if you can pull the job off, you’ll look all the better in the client’s eyes, and who knows where that could lead?
- Rush work is stressful. I’ve learned this from experience; often times, there will need to be some changes made, and without enough time to do it, each change, edit, tweak takes priceless minutes (or God forbid hours), which has the potential to sour the client’s experience and the client-freelancer relationship.
- Rush work is risky with new clients. It takes some time to develop a good freelancer-client relationship. When you first meet your client, it’s not a good idea to take rush work as the first job. This likely doesn’t do the first impression justice on either end. People act differently than normal when faced with an especially stressful situation. You really don’t want to start off on the wrong foot if at all possible!
- Rush work could lead to more rush work, which leads to more stress, a more sour work relationship…it all snowballs downhill!
So the lesson in this brief article is if you’re going to take on rush work, pick and choose it on a case-by-case basis. And don’t be afraid to say no!
What are your thoughts on rush jobs? Discuss in the comments below!
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